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Terms & Conditions

Welcome to Brandelle Digital Marketing LLC (“Brandelle”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and engagement with us, whether as a client, visitor, or business partner.

By accessing or using any part of our website or services, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access our website or use our services.

 

1. Services

Brandelle provides a range of digital marketing services including but not limited to:

  • Social media management

  • Search engine optimization (SEO)

  • Paid advertising (Google Ads, Meta Ads, etc.)

  • Content creation

  • Website development

  • Email marketing campaigns

  • Branding and strategy consulting

All services will be delivered in accordance with the scope agreed upon in writing or formal proposals.

 

2. Client Responsibilities

Clients agree to:

  • Provide accurate and timely information required for project execution

  • Review and approve materials within agreed timelines

  • Maintain access credentials (where relevant)

  • Make payments as per the agreed terms

Delays in providing required content, approvals, or payments may impact timelines and delivery.

 

3. Fees and Payment

All fees and payment terms will be clearly stated in the invoice or agreement.

  • A deposit or upfront payment may be required before service commencement

  • Late payments may incur 5% patently per month invoice.

  • We reserve the right to suspend services for overdue accounts

All fees are quoted in AED (or otherwise agreed) and are exclusive of VAT unless specified.

 

4. Intellectual Property

Unless otherwise stated:

  • All original content created by Brandelle (graphics, copy, designs, strategies) remains the property of Brandelle until full payment is received.

  • Upon final payment, ownership rights for final deliverables are transferred to the client.

  • Brandelle retains the right to display completed work for marketing and portfolio purposes unless otherwise agreed.

Client-provided materials remain the property of the client. The client must ensure that any content shared does not infringe on third-party rights.

 

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of work. This obligation remains valid even after the termination of the business relationship.

 

6. Limitation of Liability

Brandelle will not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of profits, business, or data resulting from the use of our services

  • Any errors or delays caused by third-party platforms or service providers

Our liability, in any case, shall not exceed the total amount paid to us for the relevant service.

 

7. Termination

Either party may terminate a contract or engagement with 30 days' written notice. Brandelle reserves the right to:

  • Terminate services immediately in case of breach of contract, non-payment, or misuse of services

  • Invoice the client for any work completed up to the date of termination

 

8. Refund Policy

Due to the nature of digital services, all payments made are non-refundable unless agreed otherwise in writing. Partial refunds may be considered at the sole discretion of Brandelle in case of service cancellation before project commencement.

 

9. Third-Party Tools & Platforms

We may use third-party platforms (e.g., Google, Facebook, Mailchimp) to deliver services. We are not responsible for changes in their policies, performance, or technical issues. Clients are responsible for complying with terms of those third parties where applicable.

 

10. Governing Law and Jurisdiction

These Terms shall be governed and interpreted under the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

 

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website and will take effect immediately upon posting. Continued use of our services after such changes constitutes your acceptance of the revised Terms.

 

12. Contact Us

For any questions or clarifications regarding these Terms, you may contact us at:

Brandelle Digital Marketing LLC
Business Center Sharjah Publishing City Free Zone Sharjah United Arab Emirates 

Email: Info@brand-elle.com
Phone: +97155-4255501

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